In a troubling economic climate that’s still struggling to rebound, more and more families are finding themselves in a position that requires them to cut corners wherever they can in an effort to save money. That typically means either sacrificing luxuries like cable television or finding a way to lower the price of the bill each month. Before you cancel your service in order to save some money, consider the following methods to find out if any of them may be effective for you.
Call Customer Support
The first step to saving money on your cable bill, regardless of which tack you take after getting someone on the phone, is to call customer support. Because even reaching a live person can be a time-consuming process, it’s best to schedule your bid to save money at a time when you’re able to talk for a while without interruptions and have no pressing items on the itinerary in your immediate future.
Ask About Retention Services
When you reach a customer support specialist, you can explain that you’re considering the cancellation of your cable package because there’s just no room in the budget and ask if they have any retention services or programs in place. Most companies have offers that will save you a significant amount of money each month that they extend only to customers contemplating cancellation. Figuring out what retention deals your service provider offers will help you determine whether or not they’re worth changing for.
Don’t Be Afraid to Haggle
Haggling is something that most people reserve for major purchases like cars and appliances, but you can actually bargain with the cable company as well. In some cases, a support service specialist will not be authorized to make any special deals with you and may refer you to a supervisor, but you may also strike it lucky and come out of your negotiations with a great deal. In the end, the worst that can happen is that your offers will all be turned down, leaving you exactly where you are now. There’s a strong possibility, however, that you’ll be able to walk away with plenty of features at a dramatically discounted price.
Shop Promotions from Other Providers
It may be instinct to toss those promotional mailers from other television and Internet providers into the recycling bin, but you could actually be throwing away money. Look over the deals offered for starting service and mention them to your existing cable company for reference. If they don’t match the deal, you’ll have an idea of what’s available from the competition. Keep in mind, however, that most of these promotional offers for starting a new service will expire anywhere from three months to a full year after your contract goes into effect, and may be more expensive when the non-promotional pricing kicks in.
Cut Unnecessary Services
If you simply can’t talk your service provider into giving you a discounted rate and saving money on your cable bill is a non-negotiable necessity, you’ll need to know what extraneous services you’re willing to cut before you get a service support specialist on the phone. Knowing where you’re willing to sacrifice service and the changes you’re open to making will streamline the process, helping you adjust your package and get off the phone.
Consider an All-Streaming Switch
Should your service provider refuse to work with you on money-saving options, it may be time to think about whether or not switching to an all-streaming entertainment system is right for you. With gaming devices and a streaming service membership, you can access a staggering array of films and television series for one low monthly price. If all else fails and you simply cannot work out a deal to the satisfaction of your service provider and your bank account, you may find that the plethora of streaming services suit your needs just as well. Some newer televisions come equipped with Internet connectivity capabilities, as do a selection of media players. If you’re looking to make a low-cost investment, however, there are also small boxes dedicated solely to connecting your television with the streaming service of your choice. If your Internet service comes from the cable company, however, you will need to either continue that service or find an alternate provider to ensure that your new streaming device or game console has a Web to connect to.
There are ways to save money on cable, and most of them boil down to simply asking. You may be surprised at the amount of money you can save by speaking to a customer support retention specialist, sometimes without sacrificing a single channel or feature.